How long will my order take to arrive?

The estimated delivery time is 3 to 6 working days.

At Jami Skin, we aim to process and dispatch your order within 24 hours of confirmation.
Please ensure you are available at the provided contact number so our team or delivery partner can reach you smoothly.

Note: Delivery times may vary due to weather conditions, political disruptions, or other unforeseen circumstances.

What are the delivery charges?

• Free shipping on orders over PKR 5,000.
• For orders below PKR 150, a small delivery fee will be applied.

How do I track my order?

Tracking details will be sent via SMS or email once your order is dispatched.
You can also reach out to our support team for any updates or assistance.

What if I’m unavailable to receive my order?

Our delivery partner will make up to three attempts to deliver your parcel.

If you’re unavailable during the first attempt, a second attempt will be made on the next working day (not the same day).
Please make sure someone is available to receive the package at the delivery address.

What could cause delays in delivery?

While we strive for timely deliveries, occasional delays may occur due to:

• Stock availability
• Courier load
• Weather conditions
• Political unrest
• Other unforeseen events

We’ll always do our best to keep you informed and provide support in case of any delays.